USING THE SITE

1. How do I post a comment or question on the site?
2. Can I use your content?
3. If I disagree with your content what do I do?

NEWSWIRES

1. Why am I not receiving the Newswires?
2. How can I unsubscribe or change my Newswires?
3. I am receiving duplicate Newswires - how can this be stopped?

TECHNICAL

1. Cookies

1. How do I post a comment or question on the site?  
You can post a comment or reply to one posted at the end of any news article and/or by clicking here to view all Comments posted. The Have your say section provides Vision subscribers the opportunity to Comment on news items ; participate in topical Debates ; submit and respond to Letters to the Editor ; and participate in topical Polls. Click here if you have a general comment/query for the editors.
Don't forget that you can search for previous comments and questions on the same topic by using our keyword "Search this site" box on the menu bar.

2. Can I use your content?
To obtain permission please send an email to click here and let us know which article you wish to use and for what purpose. 

3. If I disagree with the content what do I do?
If you feel that any of the information presented is misleading or incomplete we certainly want to hear about it. Please send an email to Editor Vision.  News items are generally produced by Vision in-house editors, however, please be aware that some of the other content maybe published by us under license from other content publishers or submitted by Vision subscribers. 

Vision eNEWSLETTER

1. Why am I not receiving the eNewsletter?
Your email address may be misspelt or you may have changed email addresses since registering. Visit your profile and check that it contains the correct address.

There are other possible causes:

• If your email box is full at the time a Newswire is sent, it may not be delivered to you.
• Many companies, ISPs and email providers (i.e. Hotmail, Yahoo, AOL, etc.) have a spam filter that intercept your Vision newswires before they reach your inbox. Unfortunately, they often filter out Vision newswires that you specifically subscribed to receive.  To ensure that Vision newswire is not deleted or sent to the "junk" folder please add @travelmole.net to your list of trusted senders/your address book/contact list (in your email software) and to your ISP/mail service's whitelist.  Click here to add Vision to your email 'Safe List' or Personal Address Book.
• If your email server is experiencing problems at the time a Newswire is sent, it may not be delivered to you.
• If you have email problems please please ask your webmaster to investigate. Meanwhile you can go directly to view current news stories, as they are posted throughout the day by our editors or we have an archive of past Newswires where you can catch up on any you have missed.

2. How can I unsubscribe or change my eNewsletter?
You can unsubscribe, change and/or add to your subscriptions in the Newswire section of your profile or by clicking the related links at the end of the eNewsletters.  

3. I am receiving duplicate Newswires - how can this be stopped?
You may be registered with both TravelMole and eTurbo News, the co-publishers of Vision or you are registed more than once with different email addresses.  Simply click the related unsubscribe link at the end of the eNewsletter. Or, the email address to which the newswire is subscribed to is set to automatically send you and others a copy of the emails received (i.e.  redirected emails).  Check with your email administrator.  If neither of these conditions apply, please forward both copies of the duplicates received to click here informing us of the problem and which email address you wish to still receive the newswires.